Incident Response

Rapid Response Services

When an attack is underway, every hour counts. Our responders engage fast, take control of the situation, and work alongside your team to stop the damage, recover operations and keep your leadership informed.

24/7Always on call
Rapid OnboardEngaged in hours
Certified TeamGCIH & GCFA
Retainer ReadyPriority response
What we deliver

We take control when the clock is against you

A live incident is chaotic, and the decisions made in the first few hours shape how bad it gets. Our responders bring calm structure, a clear plan and hands-on experience, so your team is not facing the attacker alone.

Immediate Triage

Fast assessment of scope and severity to understand what is happening and what needs attention first.

First hour

Threat Hunting

Active search across your environment for the attacker’s presence, footholds and lateral movement.

Active pursuit

Containment & Eviction

Coordinated action to cut off the attacker and remove their access without tipping them off early.

Attacker removal

Recovery Support

Practical guidance to restore systems safely and get your operations running again.

Return to service

Crisis Coordination

A clear point of contact who keeps your leadership, IT and advisers aligned throughout.

Command support

Reporting & Lessons

A plain account of what happened and the specific changes that will stop it recurring.

After action

In a Live Incident, Speed and Structure Decide How Much You Lose.

When an attack is in progress, the instinct is to pull everything offline and hope for the best. That reaction often destroys the evidence you need and still fails to stop the attacker. What actually limits the damage is a measured, practised response: understand the scope, contain it properly, and evict the intruder before they can do more harm. Doing that under pressure, at pace, is hard without help.

Our responders have handled live incidents before and know where the traps are. We engage quickly, take a clear read of the situation and work hand in hand with your team to contain the threat, protect what still matters and guide recovery. Throughout, we keep your leadership informed in language they can act on. When it is over, you get a straight account of what happened and the changes that will stop it happening again.

Standards and Frameworks We Follow

  • Our response process follows the NIST SP 800-61 incident handling lifecycle, from preparation and detection through to containment, eradication and recovery.
  • We use the SANS incident handling model and map attacker activity to MITRE ATT&CK, so containment decisions are grounded in what the adversary is actually doing.
  • Where you hold ISO 27001 certification, we align our engagement with your incident management controls so your response also satisfies your audit and reporting requirements.
Standards

Aligned to the frameworks that matter

Our testing follows the methodologies that set the global standard for application security.

NIST SP 800-61 SANS IR MITRE ATT&CK ISO 27001 GCIH